Catherine Waldron LLC dba Web Renovation |
Phone: (617) 513-6789 |
Email: Catherine @ WebRenovation.biz

Web Renovation

Catherine Waldron, Web Developer, Haverhill, Massachusetts

Logo image for Web Renovation is a spider web with screwdriver and wrench.

Keep Your Business Up and Running

When your website is outdated, incomplete, or behaving strangely, you need to know what is causing the problem and get advice on how to fix it, and how much time and money it will take to get the work done.

Need help to deal with your website?

Help is on the way!

  • Is your website broken? Let’s fix it.
  • Is a necessary feature missing? Let’s add it.
  • Is your website outdated? Let’s modernize it.
  • Need a new website? Let’s create it.

Sometimes it is just a small tweak, or some content updates you don't have time to deal with.

Sometimes you need help with a recurring headache, or getting a project back on track and completed within a designated time period.

Catherine Waldron builds, maintains, updates, repairs, and expands websites for businesses, nonprofits, and solo professionals in the North of Boston area and beyond, collaborating with team members as needed for each project.

When extra help is needed, business owners and web administrators call on Web Renovation for short-term, long-term, or ongoing projects. Our goal is always to make our clients as self-sufficient as possible, so that they do not need to seek, hire and coordinate multiple technical contractors.

If you are responsible for a business website, you may be facing the need to upgrade the site, to add a feature, or to fix a problem, but unsure how to navigate the many options for website upgrades, ecommerce features, design or digital marketing and ecommerce services.

If you are in need of a web developer who is able to understand your business and has a solid foundation in business, web development, and digital marketing technologies, let's set up a no-cost, no-obligation introductory call and review your situation. Then if we both agree it makes sense, Web Renovation will provide a proposal for next steps.

Contact us for a free one-hour consultation. Based on your business needs, we can help you decide how to fix problems and update content, implement new features, or modernize your website's design and structure. Following our consultation we'll provide a proposed set of next steps with an estimate of time and costs to make it happen.

Call Catherine Waldron today at (617) 513-6789, or email Catherine @ WebRenovation.biz

Customer Support

Get help and stay safe from scammers

Web Renovation provides basic computer tech support and training for our small business clients on a retainer or as-needed basis. We can discuss your needs and include options and pricing following our free initial website consultation.

If you have scheduled a remote support session with us, type the session number received, into the space below.

Caution: We never solicit tech support customers with cold calls or emails. If someone contacts you claiming to be your "Microsoft support" technician, or provides you a Zoho Assist session number by phone, it is a scam. Hang up immediately.

Protect Yourself From Scammers and Spammers

Remote tech support delivers enormous benefits to small businesses and individuals who need help with computer-related problems. Compared to an on-site tech support call, remote help is less costly and often can be provided more quickly, to get you back in business as soon as possible.

Unfortunately, there are a few bad eggs trying to take advantage of people. It is important to follow some common-sense tips to stay safe.

  • Do not click on email attachments except from the valid email address of a person you know and trust.
  • If you receive an unexpected or odd-sounding email from a person you know, call or text them to ask if it is really from them.
  • Have honest discussions with friends or family members who may be forwarding you materials from social media whether an image file, video link, or document file that they did not create themselves, or anything that appears to be spam or advertising. We need to educate, gently, and realizing that most people are trying to do the right thing. Our friends may not realize they are sending us malware-infected or adware-connected items when they are just trying to share a news story or interesting video.
  • Never click buttons or links on any pop-up window that appears unexpectedly on your computer screen.
  • If you use Windows, make sure Windows update is scheduled to apply updates automatically.
  • When asked to create a new account for an online service, create a password that is unique to that site. Write down your passwords in a secure place that you control and that you have quick access to if you forget your password (a small notebook is fine but do not write "passwords" on the outside cover...).
  • Change your passwords on a periodic basis, for example quarterly when you are completing your tax filings or business reports for the quarter. Make sure to update your password list each time you change a password.
  • Keep your computer security software subscriptions up-to-date, especially if you use Microsoft Windows. While not immune from viruses and malware, Mac OS, iOS, Chrome OS, Android, and Linux are less likely to be targeted (although this is changing now that these operating systems are becoming more popular.)